I cant access my desktop windows 10

broken image
broken image

What do I do, Microsoft? :angry::angry::angry::angry::angry::angry::angry::angry: I have a backup HDD but can't do anything with it. What can I do as I can't get into the Windows OS to try any of the fixes I've seen on this forum.

broken image

I can't enter any DOS commands on the line, all it does is loop back to the statement. AGAIN, it went to the black screen above with the same stupid statement. I did the CTL-ALT-DELETE again, and this time I pressed the F12 key for boot devices. Of course, you can't do anything in there except see how the system is set up. I tried CTL-ALT-DELETE and it got me into my Gateway system window. I rebooted and got the same statement again.

broken image

Went downstairs and when I came back, the screen was black with this DOS statement: 'Reboot and Select Boot Device, or Insert Boot Media in Select Boot Device and Press a Key' I was able to log on, and watched the Get Started AU info. This morning when I went to log on, there was a notice about AU being installed.